Refund Policy

You may be eligible for a refund if: • The item was not as described • The item was damaged during shipping • The item was not delivered within the specified timeframe • You received the wrong item • The seller cancelled your order

To request a refund: 1. Contact the seller first to resolve the issue 2. If unresolved, open a dispute through the app 3. Provide evidence (photos, messages, etc.) 4. Our team will review and make a decision 5. Approved refunds are processed within 5-7 business days

The following items are not eligible for refunds: • Digital products after download • Perishable goods • Custom or personalized items • Items damaged by misuse • Items returned after the return period

• Seller's fault: We cover return shipping costs • Buyer's fault: Buyer covers return shipping costs • Defective items: We provide prepaid return labels • Change of mind: Buyer responsible for return costs